Support and contact
TickerInside is published by VoidLab. Most questions are answered by the pages themselves, which print the date of every file they used; for anything else, write to the address at the bottom of this page.
How to report a wrong figure
Write to contact@tickerinside.com with three things: the URL of the page, the figure that looks wrong, and the issuer file it disagrees with, with that file's date if you have it. The figure is then checked against the source file it was computed from. If the file agrees with the page, the answer explains where the number comes from; if it does not, the page is rebuilt from the corrected data and republished, with its date updated only when the content changes. Each correction is listed, with its date and what the files said before and after, in the corrections registry. A report without the page URL cannot be traced, because the same fund appears on several pages with different file dates.
How long an answer takes
A reported wrong figure is checked first, against the source file it was computed from. The state of the site, the API, the MCP server and each night's data is on the status page.
API and MCP questions
The API reference is generated from the files actually served, so a field that is not documented there is not in the data. Excel, Power BI and Google Sheets read the fund and stock files as CSV, as ETF holdings in Excel and Google Sheets shows. If a field or an endpoint you need is missing, say so with what you are building; endpoints are shaped by what people ask for, and nothing inside v1 is removed or retyped. The MCP server is the npm package tickerinside-mcp, and its setup and its tools are on the assistant page. A tool that answers differently from the corresponding page is a bug, and a report of it counts as a wrong figure.
Licences
TickerInside's own work, its figures, its texts and the way it arranges the data, is published under CC BY 4.0 with attribution to TickerInside, and the code of its npm and PyPI packages under the MIT licence. Fund holdings remain the issuers' publications, and the historical archive sits under separate terms; the legal notice writes out each of them.
What the site does not do
It gives no investment advice and no forecasts: every figure is a measurement of what funds hold and how they have behaved, and no page knows who is reading it. It keeps no accounts and stores no portfolios: the amounts you type into the x-ray stay in your browser, and the tickers you enter in the tools are fetched as public files and counted as the privacy policy sets out. It does not sell placement to fund issuers or brokers, and it does not answer questions about what to buy.
Contact
contact@tickerinside.com, for corrections, questions and data requests. The publisher and the host are named on the legal notice.
